Management Skills for Supervisors and Team Leaders

A course for people promoted from the shop floor whom nobody ever taught how to lead a team. It trains task assignment, feedback, resolving conflicts on shift and running short meetings — using situations supervisors actually face. No surplus theory: every technique is practised on a shop-floor case.

Duration: 2 days  ·  Level: Foundation

Course outline

• The supervisor's role: from colleague to boss without losing respect
• Assigning tasks and following up without micromanagement
• Feedback that changes behaviour: praise and criticism
• Resolving conflicts on shift: concrete procedures
• Short start-of-shift meetings: 10 minutes that work
• Motivation without money: what actually works on the shop floor

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